Terms & Conditions

1. Acceptance

These Terms and Conditions ("Terms") form a binding agreement between you ("you," "User") and SadewaCapital ("we," "us," "our," "Platform," or "Company") in relation to your access to and use of our website, mobile applications, trading tools, and related services (the "Services").

By registering, accessing the platform, or using any Services, you confirm that you have read, understood, and accept these Terms, our Privacy Policy, and our Cookies Policy, which form part of this agreement.

If you do not agree, you must not use our Services or create an account.

2. Eligibility and Registration

2.1 Requirements

You may use the Platform only if you:

• Are at least 18 years old (or the age of legal majority where you live)
• Have capacity to enter into binding contracts under the laws that apply to you
• Are not barred from using financial or trading services under applicable law
• Are in a jurisdiction where the Services are offered and permitted

2.2 Restricted Regions

The Services are not offered to persons resident or located in:

• The United States and its territories
• North Korea
• Iran, Syria, Cuba, and other OFAC or equivalent sanctioned countries
• Crimea and other sanctioned territories
• Any country or region where crypto or CFD trading is illegal

By using the Services, you confirm that you are not in, and not a resident or national of, any restricted jurisdiction.

2.3 Verification (KYC)

To comply with AML/CTF and other regulations, you must complete identity verification. You agree to:

• Give accurate and complete personal and contact details
• Provide valid government-issued ID and proof of address (e.g. utility bill or bank statement, no older than 3 months)
• Update your details if they change
• Allow verification checks by us or our approved providers

Accounts not verified within 14 days of registration may be suspended or closed.

2.4 Security

You are responsible for:

• Keeping your login details confidential
• All activity that occurs through your account
• Notifying us without delay of any unauthorised access or breach
• Using two-factor authentication (2FA) where we offer it

We are not liable for loss or damage caused by unauthorised use of your account due to your failure to protect your credentials.

3. The Services

The Platform offers automated crypto trading tools, including:

• Automated trading: Algorithmic bots that execute trades according to your chosen strategies
• Strategy marketplace (Tokenizer360): Access to strategies from verified traders
• Multi-exchange support: Connection to supported crypto exchanges via secure API
• Portfolio tools: Analytics, performance tracking, and risk controls
• Learning materials: Tutorials, webinars, and market information

Disclaimer: SadewaCapital is a technology and software provider. We are not a bank, broker, investment adviser, or fund manager. We do not hold or control your funds. Trading is carried out on third-party exchanges that you connect to the Platform.

4. Risks and Disclaimers

4.1 Risk Warning

⚠️ WARNING: Trading cryptocurrencies and CFDs carries a high risk of loss. It is not suitable for everyone. You may lose part or all of your capital. Past results do not guarantee future performance. Only use funds you can afford to lose.

4.2 No Advice

Nothing on the Platform is financial, investment, tax, or legal advice. All content—including strategies, analysis, and performance data—is for information and education only.

You alone are responsible for your trading decisions. You should seek advice from qualified advisers before trading.

4.3 No Guarantees

We do not guarantee or represent:

• That any strategy will be profitable or perform in any particular way
• That any AI or market analysis is accurate
• That the Platform will always be available or error-free
• Compatibility with every exchange or trading pair

Crypto markets are volatile. Automated strategies can lead to large losses when markets move against you.

4.4 Your Responsibility

By using the Services you accept that:

• You trade at your own risk
• You must monitor your own activity and balances
• You understand how automated trading works and its risks
• You will not hold us liable for trading losses

5. Fees and Payment

5.1 Subscription Tiers

Subscription plans (prices in Qatari Riyals, QAR) include:

• Free: Up to QAR 3,600 trading volume per month at no subscription cost
• Basic: Around QAR 53/month for volumes up to QAR 24,000
• Pro: Around QAR 180/month for volumes up to QAR 120,000
• Premium: Around QAR 360/month for unlimited volume and premium features

Prices are in QAR and may change; we will give at least 30 days' notice where possible.

5.2 Exchange and Other Fees

You are also responsible for fees charged by the exchanges you connect (e.g. trading, deposit, withdrawal, network fees). We do not set or receive those fees.

5.3 Payment and Refunds

Subscriptions are billed monthly in advance. We accept major cards, bank transfer, and selected e-wallets. Non-payment may lead to suspension of access.

Refunds: Subscription fees are generally non-refundable. Your statutory rights (e.g. under Qatari or other applicable consumer law) remain. You may cancel at any time; access continues until the end of the current billing period.

6. Acceptable Use

You must not:

• Break any applicable law or these Terms
• Use the Platform for money laundering, terrorism financing, or any illegal purpose
• Create multiple accounts to avoid limits or fees
• Reverse-engineer, decompile, or extract source code from our software
• Use unauthorised automated access (scraping, bots, etc.)
• Undermine the security or operation of our systems
• Misrepresent who you are or your authority
• Share your login details with others
• Manipulate markets or engage in wash trading or fraud
• Introduce malware or harmful code

Breach may lead to immediate termination, and we may report to regulators or law enforcement where required.

7. Intellectual Property

All content, software, logos, and materials on the Platform are owned by SadewaCapital or its licensors and are protected by copyright and other IP laws.

We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services in line with these Terms. You may not:

• Copy, modify, or create derivative works
• Resell, sublicense, or grant access to others
• Use our name or marks without prior written consent
• Frame or mirror the site

8. Limitation of Liability

To the fullest extent allowed by law:

• We (and our directors, employees, and affiliates) are not liable for indirect, incidental, special, consequential, or punitive loss arising from your use of the Services
• Our total liability for any claim relating to the Services is limited to the fees you paid us in the 12 months before the claim arose
• We are not liable for loss due to exchange failure, market moves, network issues, software defects, or events outside our control
• We do not warrant that the Platform will be uninterrupted or error-free

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (e.g. for death or personal injury caused by our negligence).

9. Indemnification

You agree to indemnify, defend, and hold harmless SadewaCapital, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your use or misuse of the Services
• Your trading activities and investment decisions
• Unauthorised access to your account due to your negligence

10. Account Suspension and Termination

10.1 Termination by User

You may close your account at any time by contacting our support team or using the account closure feature. Upon closure, you will no longer have access to the platform, but data may be retained as required by law.

10.2 Termination by SadewaCapital

We reserve the right to suspend or terminate your account immediately, without prior notice, if:

• You violate these Terms or applicable laws
• Your account is used for fraudulent or illegal activities
• You fail to complete identity verification
• Your account remains inactive for more than 12 months
• Required by regulatory authorities or law enforcement

11. Law and Disputes

11.1 Governing Law

These Terms are governed by the laws of the State of Qatar. The UN Convention on Contracts for the International Sale of Goods does not apply.

11.2 Resolving Disputes

You agree to try to resolve any dispute in good faith first by contacting [email protected].

If the dispute is not resolved within 30 days, either party may refer it to arbitration under the rules of the Qatar International Centre for Conciliation and Arbitration (QICCA) or another agreed institution. The arbitration will be in English and seated in Qatar.

11.3 Jurisdiction

Except where arbitration applies, you submit to the exclusive jurisdiction of the courts of Qatar.

12. Changes

We may update these Terms from time to time. We will give at least 30 days' notice of material changes by email or a clear notice on the Platform.

If you keep using the Services after the change takes effect, you accept the new Terms. If you do not agree, you must stop using the Services and may close your account.

13. General

13.1 Severability

If any part of these Terms is held invalid or unenforceable, the rest remains in effect.

13.2 Entire Agreement

These Terms, with the Privacy Policy and Cookies Policy, are the whole agreement between you and SadewaCapital about the Services and replace any earlier agreements.

13.3 Waiver

Our not enforcing a right does not waive that right.

13.4 Assignment

You may not assign this agreement without our written consent. We may assign our rights and obligations to an affiliate or successor.

14. Contact

For questions about these Terms:

Legal
SadewaCapital
Email: [email protected]
Phone: +974 4032 8847
Address: Office 1502, Al Fardan Tower, West Bay, Doha, P.O. Box 22121, Qatar