Effective: 1 January 2025 | Last Updated: 26 November 2024
Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a site. They help sites work properly, improve your experience, and provide usage information to the site operator.
Cookies may be "session" (temporary; removed when you close the browser) or "persistent" (they stay until they expire or you delete them). "First-party" cookies are set by us; "third-party" cookies are set by partners we use (e.g. analytics or advertising).
This policy describes how SadewaCapital ("we," "us," "our") uses cookies and similar technologies on our website and apps (the "Platform"). Please read it together with our Privacy Policy and Terms & Conditions.
We use cookies to:
These are required for the Platform to work. Without them you cannot log in, stay logged in, or use core trading features.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your login session and authenticates your identity | Session (expires on browser close) |
csrf_token |
Protects against cross-site request forgery attacks | Session |
load_balancer |
Routes your requests to the correct server for optimal performance | Session |
cookie_consent |
Stores your cookie preferences and consent choices | 12 months |
You cannot turn these off if you want to use the Platform. Blocking them will limit or prevent use of the Services.
These help us see how the Platform is used (e.g. popular pages, time on page, errors). Data is aggregated and anonymised where possible.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users and tracks sessions | 2 years |
_gid |
Google Analytics | Stores information about user interactions | 24 hours |
_gat |
Google Analytics | Throttles request rate to optimise server load | 1 minute |
_hjSessionUser |
Hotjar | Records user behaviour for heatmap analysis | 1 year |
You can opt out via your cookie preferences (Section 6).
These support features like "Remember Me," language choice, and saved dashboard layout.
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences |
Stores your dashboard layout and display settings | 1 year |
language |
Remembers your preferred language selection | 6 months |
remember_me |
Keeps you logged in if you select "Remember Me" | 30 days |
These support interest-based advertising and may be set by us or by ad networks we work with.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Facebook Pixel | Delivers targeted ads on Facebook and Instagram | 3 months |
IDE |
Google Ads | Tracks ad performance and retargeting campaigns | 13 months |
_gcl_au |
Google Ads | Measures ad conversion efficiency | 3 months |
You can opt out via cookie preferences or industry tools (Section 7).
Small images in pages or emails that help us see if content was viewed and gather usage stats.
Browser storage we use for things like cached data and UI state to speed up loading and support offline use.
We may use device and browser information to help detect fraud and protect security. This is used only for those purposes.
When you use the Platform, third-party providers may set cookies. Examples include:
Each provider has its own privacy and cookie policy. We recommend checking their sites for details:
You can control cookies in several ways:
On your first visit you will see a banner where you can accept all cookies, reject non-essential ones, or customise. You can change this later via "Cookie Settings" in the footer.
Most browsers let you manage cookies in their settings, for example:
Blocking all cookies may prevent you from using some features (e.g. staying logged in or saving preferences).
On iOS or Android you can limit tracking in your device privacy and advertising settings (e.g. "Allow Apps to Request to Track" on iOS, or "Opt out of Ads Personalisation" under Google settings on Android).
To reduce interest-based advertising you can use tools such as:
Opting out usually means you may still see ads, but they will be less tailored to you.
We may change this policy from time to time. We will notify you of important changes by email or a notice on the Platform.
Last Updated: 26 November 2024 | Next review: June 2025
For questions about cookies or this policy:
Privacy
SadewaCapital
Email: [email protected]
Phone: +974 4032 8847
Address: Office 1502, Al Fardan Tower, West Bay, Doha, P.O. Box 22121, Qatar
You are in control. You can change your cookie preferences at any time via Cookie Settings. We are transparent about what we collect and why.